FAQ

  • Please check whether it was sent to TrollyGo email. If you receive a TrollyGo-related email from another number, please do not click on the link in the email and contact TrollyGo customer service.
  • Yes, you can view the Inquiry list on the [My Page > My Shopping > 1:1 Inquiry].
  • Available in the [Customer Center > Notices]. You can find the announcement you are curious about through the search bar at the top of the Notices page.
  • You can check the response notification for your 1:1 inquiry by accessing TrollyGo. Alternatively, in case of important notifications, we will also sent you an email.
  • At the bottom of the market's main page, we display the three most recently submitted bids. If you'd like to see more bids, simply click the 'More' button.
  • At the bottom of the market's main page, we display the three most recently submitted bids. If you'd like to see more bids, simply click the 'More' button.
  • Raw material market trends may have different data periods for each item. Check the data chart for each item.
  • You have to write it in English.
  • Personal information will be deleted from the time of membership withdrawal.
  • Yes, you can re-join even after leaving the membership.