FAQ

  • On the market main page, you can browse the overall platform service, and on the market product page, you can browse about 15 categories of global trading products and make transactions.
  • TrollyGo primarily deals with raw materials and industrial products as main items. Even if they are not raw materials or industrial products, it is possible to sell products from excellent companies by entering the market.
  • You can apply for a vendor by clicking 'Vedor' at the top of the website. If you enter company information, phone number of the person in charge, and bank information, you can transact as a vendor after administrator's approval.
  • A Buy RFQ (Request for Quotation) is a function that allows you to request a purchase from a professional trader if you have difficulty finding/purchasing a product you want to buy. It is also used when you want to trade confidentially.
  • A Sell RFQ (Request for Quotation) is a function that allows you to request a professional trader to sell your products when you have difficulty selling them. Also, it is used when you want to trade confidentially.
  • The supplier adds the product that he wants to proceed with the auction as Bidding. Buyers can choose the Bidding they want to participate in. If a higher price is not offered before the bidding deadline, the buyer who offered the highest price will win the product. After checking the bid result, proceed with the transaction by negotiating in 1:1 chat and writing the Terms and Conditions.
  • Step 1) Negotiation between buyer and supplier

    Step 2) Terms and Conditions Check

    Step 3) Invoice and Contract Check

    Step 4) Make payment

    Step 5) Order completed
  • Vendor reviews are typically processed within 3 business days. If you haven't received the results of the vendor application within 3 days, please contact the customer service center.
  • TrollyGo aims to digitize B2B trade transactions, transforming them into a platform that is as easy and convenient as B2C e-commerce, thereby effectively expanding trade operations.

    Since the onset of COVID-19, the pace of digital transformation has accelerated across various sectors of daily life. However, the majority of trade transactions are still conducted offline.

    While companies around the world are pushing for the digitalization of trade, and large corporations like POSCO in South Korea have shown continued interest by forming task forces to explore online trading, most efforts remain limited to promotional websites without functional transaction capabilities.

    In this environment, TrollyGo positions itself as the first global trading platform, responding faster than anyone to the market's shift towards a digital foundation.
  • TrollyGo offers three main services: ① Market, ② RFQ (Buy, Sell), and ③ Bidding.

    ① Market operates similarly to a B2C e-commerce platform, supporting both buying and selling. It includes around 15 categories such as raw materials and industrial goods that TrollyGo trades, along with standardized finished products from and intangible services from vendors.

    ② RFQ enables users to request TrollyGo to manage customized Buy or Sell transactions. This service is suitable for items not listed in the Market, one-off deals, or confidential transactions. TrollyGo collects customer requirements, assigns a dedicated trader, and facilitates negotiations via chat until the deal is finalized.

    ③ Bidding is a service that enables item trading through auctions, providing an efficient way to sell inventory. Once the bidding period ends, transaction priority is given based on ranking, and the final transaction is completed through a chat with the selected buyer.