FAQ

  • Access [My Page > My Shopping > Order] to check the ongoing delivery status.
  • Bidding is only available to corporate members. After registering as a member, you can participate in bidding by entering your company information.
  • The deadline for participation in Bidding varies depending on the supplier's explanation.
  • When the bidding period ends, the participant who entered the highest price wins. A chat room will be created where the successful bidder can communicate with the supplier and proceed with the transaction with the supplier.
  • If there are no Bid participants within the deadline, the auction will be canceled.
  • Yes, in the case of an open auction, you can check other participants' Bids.
  • Bids marked as 'Completed' refer to bids that have either been awarded or bids for which the auction period has ended.
  • Yes. When you click the 'Bids' button, you can instantly view the number of members currently participating in the bidding and the amounts they have entered in real-time.
  • Bidding registration requires approval from TrollyGo administrator. Please go to [My Page > My Trading > Bidding] and add a new bidding. To add bidding, click "Bidding Request" in the upper right corner to place a bid on the product you want.
  • If you have any questions regarding the bidding process, please leave an inquiry through 1:1 Inquiry.