FAQ

  • TrollyGo's basic commission is 5%, but can be adjusted depending on the transaction size or product characteristics.
  • You can sell products with a unit price of at least $1,000, but this can be adjusted considering the characteristics of the product and company.
  • Credit card payments are automatically settled on the 15th of the following month, and products sold using other payment methods are settled on an agreed upon date.
  • If you are selling a service product, please upload documents related to the service. If you have a service introduction and related ISO certificates, please upload them in the product description section.
  • Yes, you can register the product on your mobile as well as on the web.
  • A new B/L is issued for each shipment. If there are two separate shipments, two B/Ls will be issued.
  • When buyer pays with Crypto, settlement is made on a case-by-case basis on the agreed upon date.
  • Even if the buyer pays with Crypto, the currency that is settled is USD.
  • If TrollyGo doesn't have the category you want, you can register first in 'Others'. If the item is traded frequently, a category can be created through additional discussion.
  • Vendor partnership eligibility conditions are general guidelines, and considering the characteristics of the product and company, a vendor may enter even if they do not meet the entry conditions.