Only one USD foreign currency account can be registered. However, if KRW payment becomes possible in the future, you can register a KRW settlement account.
If you want to edit your settlement account, you can access [My Page > My Trading > Bank Information] to edit your account information.
For sales generated through credit card payments, the settlement date cannot be changed to the 15th of the following month. However, for products paid for by T/T, L/C, or crypto currency, the settlement date can be changed after discussion with the TrollyGo administrator. If you would like to change the settlement date, please contact TrollyGo.
If the settlement information is incorrect, please contact TrollyGo with proof of the error, and a administrator will check and assist you.
Even if the buyer pays with cryptocurrency, the currency settled to the vendor is USD.
Yes. TrollyGo is a B2B trading platform, and only corporate members can purchase products by participating in purchases and bidding.
Currently, the platform supports only USD in payment currency. If KRW currency payment is possible in the future, the amount paid in KRW can be settled in KRW.
Yes, you need to update the Order Status continuously. Also, you have to change the Order Status to Arrived after the delivery is completed to receive the settlement.
Yes, chat rooms are created based on the product item. Therefore, even if the same customer inquires about an order, if they are interested in different products, a separate chat room will be created.
When entering the TrollyGo platform as a vendor, sample confirmation is not required, but may be requested if necessary.