FAQ

  • This allows the Supplier and the buyer to negotiate and coordinate the terms of the product transaction through 1:1 chat. It enables detailed adjustments for aspects such as price, payment, delivery conditions, as well as necessary terms and conditions, Incoterms, and more for the trade.
  • When you click the 'Contact Supplier' button at the bottom of the detailed product information for the item you want to trade, a pop-up window for [Send Inquiry] will appear. In this pop-up, you can write down any questions or desired trade conditions for the transaction. Clicking 'Create Chat Room' will automatically activate the chat room. You can access this chat room in [My Page > My Shopping > Chat Room].
  • If you provide detailed information about the product you want to trade, the supplier will find it easier to respond to your inquiry.
  • You can request additional information from the supplier in the chat room.
  • You can negotiate price, delivery terms, payment terms, etc.
  • You can attach an image using the Upload File button.
  • You can attach a file using the Upload File button.
  • Group messaging is not available.
  • No, the content of the message cannot be shared with other traders.
  • You can check the list of chat rooms with previous conversations in [My Page > My Shopping > Chat Room].