FAQ

  • The CFTC Position is a report released by the Commodity Futures Trading Commission (CFTC) that provides information about the positions of participants engaged in futures and options trading in the stock market. This report indicates the net buying and selling positions of participants in futures and options contracts for various commodities such as oil, gold, agricultural products, and more.
  • Please check whether it was sent to TrollyGo email. If you receive a TrollyGo-related email from another number, please do not click on the link in the email and contact TrollyGo customer service.
  • Yes, you can view the Inquiry list on the [My Page > My Shopping > 1:1 Inquiry].
  • Available in the [Customer Center > Notices]. You can find the announcement you are curious about through the search bar at the top of the Notices page.
  • You can check the response notification for your 1:1 inquiry by accessing TrollyGo. Alternatively, in case of important notifications, we will also sent you an email.
  • At the bottom of the market's main page, we display the three most recently submitted bids. If you'd like to see more bids, simply click the 'More' button.
  • At the bottom of the market's main page, we display the three most recently submitted bids. If you'd like to see more bids, simply click the 'More' button.
  • Raw material market trends may have different data periods for each item. Check the data chart for each item.
  • Personal information will be deleted from the time of membership withdrawal.
  • Yes, you can re-join even after leaving the membership.