FAQ

  • The price setting option 'Range' is a method of setting the product price as a range and exposing it to the market. If the price of your product fluctuates or the exact price varies depending on the transaction size, set the price as a Range. The price setting option 'Negotiable' is set when price negotiation is necessary or cannot be exposed.
  • Yes. The reason for rejection provided by the administrator wil be displayed as a notification for you to review.
  • The vendor contract with TrollyGo is for one year, but if you need to terminate the contract during the contract period, please contact TrollyGo.
  • You can sell products with a unit price of at least $1,000, but this can be adjusted considering the characteristics of the product and company.
  • Credit card payments are automatically settled on the 15th of the following month, and products sold using other payment methods are settled on an agreed upon date.
  • If you are selling a service product, please upload documents related to the service. If you have a service introduction and related ISO certificates, please upload them in the product description section.
  • Yes, you can register the product on your mobile as well as on the web.
  • A new B/L is issued for each shipment. If there are two separate shipments, two B/Ls will be issued.
  • When buyer pays with Crypto, settlement is made on a case-by-case basis on the agreed upon date.
  • Even if the buyer pays with Crypto, the currency that is settled is USD.