FAQ

  • Yes, both are available
  • No, prices in KRW must be updated manually.
  • When trading in KRW, the transaction should be made based on the total amount, including shipping and VAT. Platform usage fees vary depending on the vendor account settings.
  • The settlement currency is USD and KRW (if the company is located in Korea). When applying for a vendor, please enter your foreign currency USD and KRW account information in the account information to receive settlement.
  • You can register a KRW (if the company is located in Korea) and/or a USD settlement account.
  • If you want to edit your settlement account, you can access [My Page > My Trading > Bank Information] to edit your account information.
  • For sales generated through credit card payments, the settlement date cannot be changed to the 15th of the following month. However, for products paid for by T/T, L/C, or crypto currency, the settlement date can be changed after discussion with the TrollyGo administrator. If you would like to change the settlement date, please contact TrollyGo.
  • If the settlement information is incorrect, please contact TrollyGo with proof of the error, and an administrator will check and assist you.
  • Even if the buyer pays with cryptocurrency, the currency settled to the vendor is USD.
  • TrollyGo is a B2B trading platform, corporate members, including vendors, can purchase products by participating in purchases and bidding.