FAQ

  • For information on proper storage conditions or expiration dates, please contact the product supplier.
  • We are preparing for Trolly Pay.
  • A refund will be made according to the terms of the contract for the product you purchased.
  • Please deal with the Supplier.
  • A B/L(Bill of Lading) is a legal document issued by a carrier to a shipper that details the type, quantity, and destination of the goods being carried.
  • You can receive it after the shipment of the product is completed.
  • Ask the supplier who sold the product.
  • Try contacting the chat room where you spoke with the supplier of the product you purchased.
  • There is no alarm request function.
  • If it is a service product of STX that operates TrollyGo, L/C transactions are possible.