FAQ

  • Non-member transactions are not offered in order to ensure trusted transactions between buyers and suppliers.
  • Terms & Conditions are created through 1:1 chat with the supplier through the product deal, and all transactions conducted are automatically issued with Invoice and Contract. This document can be checked and downloaded at the bottom of the [My Page > My Shopping > Order] detail page.
  • All transactions and order details can be found in the order list on the [My page > My Shopping > Order].
  • Yes, your transaction information is secure.
  • Yes, it is being monitored by TrollyGo team to prevent scamming.
  • Currently, there is no service available to leave reviews/evaluations.
  • Currently, there is no service available to leave reviews/evaluations.
  • Currently, there is no service available to leave reviews/evaluations.
  • Currently, there is no service available to leave reviews/evaluations.
  • If there is a defect in the purchased product according to the contract, action will be taken according to the terms of the contract.