FAQ

  • No, only credits cards from Korea are available.
  • If you have any inquires or concerns regarding KRW transactions, use our 1:1 inquiry system or send an email to info@trollygo.com.
  • Yes, all related documents including invoices, contracts, and order confirmations provide price information in KRW for legal accuracy.
  • Refunds and cancellations for transactions made in KRW also follow TrollyGo's general policies.
  • There are generally no limitations on which product can be traded in KRW. However, very occasionally, some products may be excluded when considered high-risk.
  • Payment fees do not exist for buyers.
  • If you choose T/T at the payment stage, you will be able to view the bank account information.
  • A beneficiary bank account is a savings account that transfers the money to another person after the account owner passes away.
  • A SWIFT code is a set of 8 or 11 digits that represents a bank branch. You'll need to use one when sending money internationally.
  • Beneficiary country means the country of the Beneficiary where the crediting of the Beneficiary's account is to be made.