FAQ

  • Companies with a sales performance period of more than 3 years, external audit corporations, or annual sales of more than 10 billion won and unit product prices of more than $1,000 can be approved as vendors. However, considering the characteristics of the product and the company's situation, you may be able to enter the store as a vendor even if you do not meet the conditions.
  • Yes you can. Go to [My Page > My Trading > Bidding], click the 'Edit' button, and then click the 'Cancel' button. If a bid is canceled, the participant will be notified of the bid cancellation, and a ticket will be automatically refunded.
  • The vendor contract period is one year. The contract can be renewed or terminated on a one-year cycle.
  • In the phone number in company information, please enter the number of the person in charge, not the number of the business owner.
  • Even if the company does not have annual sales of KRW 10 billion, it is possible to join as a vendor after consultation with TrollyGo depending on the characteristics of the company's products and the company's situation.
  • Even if the unit product price is not more than $1,000, you can join as a vendor after consulting with TrollyGo depending on the characteristics of the company's product and the company's situation.
  • If a product is sold out, you can change the product to Inactive and not expose it to the market. Go to [My Page > My Trading > Product] and click Edit for out-of-stock products to make it inactive to sell.
  • The price setting option 'Range' is a method of setting the product price as a range and exposing it to the market. If the price of your product fluctuates or the exact price varies depending on the transaction size, setting the price as a Range. The price setting option 'Negotiable' is set when price negotiation is necessary or cannot be exposed.
  • Yes. The rejection reason provided by the administrator will be displayed as a notification for you to review.
  • The vendor contract with TrollyGo is for one year, but if you need to terminate the contract during the contract period, please contact TrollyGo.