FAQ

  • STX, the operator of TrollyGo, has around 50 years of experience as a trader. We assist in trading by utilizing a global network.
  • You can request only one product per RFQ. If you want to request additional products, please submit a new RFQ.
  • Yes you can. Please send by filling out the RFQ with your desired information.
  • No, it's not possible. TrollyGo will inform you that a chat room with a professional trader has been created through email. You can access automatically opened chat room on the [My Page > My Shopping > Chat Room].
  • It includes information such as product information, payment terms, and delivery terms.
  • Yes, you can negotiate further through the opened chat room.
  • Applying for RFQ creates a chat room where you can talk to the trader. Please communicate with the trader in the chat room.
  • Please make the invoice and contract according to the terms of the transaction and proceed with the payment.
  • Please contact the trader in the chat room for RFQ progress.
  • Click the RFQ at the top of [My Page > My Shopping > Chat Room] to view the RFQ you have previously progressed.